Local Government / Public Bodies
Local Government has been tasked with implementing document management and ECM solutions to meet compliance and e-Government targets within tight budgetary constraints. The aim is to save costly office space, improve access to valuable information, reduce administrative costs and improve customer service. This adds up to achieving efficiency savings whilst meeting compliance and information governance obligations.
Records management has a much higher profile and a much higher percentage of records are created and managed in electronic format. The volume of incoming post is reducing and the quality of IT infrastructure is steadily improving.
As a result most public bodies are taking steps to improve their records management policies and procedures and a growing number are investing in new systems and taking a corporate approach to information and records management.
The key to success is to identify areas where records management policies, procedures and systems require improvement to meet compliance and business objectives and to analyse specific information and business process management requirements in order to procure and develop the solution.
Arrow has been instrumental in partnering local authorities and public sector bodies, and some of these include:
 | The FSSŪ is the market leader in the supply of forensic science services to police forces in England and Wales. Choosing Arrow as their preferred document management supplier proved to be a good move. |
 | When North Warwickshire Borough Council looked at converting their Planning archive of paper and fiche drawings it was Arrow who got their vote! |
 | One of the top performing councils in the West Midlands, Borough of Telford & Wrekin is rated as a four star authority by the Audit Commission - an independent watchdog. Arrow are proud to have played their part. |
 | Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities. Controlling costs whilst maintaining standards is priority and Arrow are happy to help. |
 | Since April 2000 the Police Authority has had a statutory responsibility to ensure that people in Nottinghamshire receive value for money from their police service whilst at the same time seeing continuous improvements to that service. Arrow is pleased to have made a contribution. |
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